Shipping policy
At Glozin, we are committed to delivering your orders swiftly and efficiently. Here’s what you need to know about our shipping policy:
1. **Processing Time**: All orders are processed within 1-2 business days. You will receive a notification once your order has been shipped.
2. **Shipping Rates & Delivery Estimates**:
- **Standard Shipping**: Free on orders over $50. Estimated delivery time is 5-7 business days.
- **Expedited Shipping**: $10 flat rate. Estimated delivery time is 2-3 business days.
- **Next-Day Shipping**: $25 flat rate. Orders must be placed before 12 PM for next-day delivery.
3. **International Shipping**: We currently ship to select countries. International shipping costs vary based on destination and will be calculated at checkout. Delivery times may vary due to customs clearance.
4. **Order Tracking**: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
5. **Customs, Duties, and Taxes**: Glozin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. **Shipping Restrictions**: We do not ship to P.O. Boxes or APO/FPO addresses. Orders may also be subject to additional verification, which can delay delivery.
7. **Lost or Damaged Packages**: If your package is lost or damaged in transit, please contact us at [Your Contact Information] immediately so we can assist you with filing a claim.
8. **Returns**: If you need to return an item, please refer to our Return Policy for detailed instructions.
Thank you for shopping with Glozin]. If you have any questions or need further assistance, please contact our customer service team at glozin@info.com
